Training and Support
Matrox Vision Academy
Matrox Vision Academy provides all the expertise of live classroom training, with the convenience of on-demand instructional videos outlining how to get the most out of Matrox Design Assistant X vision software. Available to customers with valid Matrox Design Assistant X maintenance subscriptions, as well as those evaluating the software, users can seek out training on specific topics of interest, where and when needed. Regularly scheduled live classroom training is also offered at Matrox Imaging Headquarters.
Matrox Vision Academy aims to help users increase productivity, reduce development costs, and bring applications to market sooner. For more information, contact Matrox Vision Academy.
Matrox Professional Services
Matrox Professional Services delivers deep technical assistance and customized trainings to help customers develop their particular applications. These professional services comprise personalized training; assessing application or project feasibility (e.g., illumination, image acquisition, and vision algorithms); demo and prototype applications and/or projects; troubleshooting, including remote debugging; and video and camera interfacing.
Backed by the Matrox Vision Squad—a team of high-level vision professionals—Matrox Professional Services offer more in-depth support, recommending best methods with the aim of helping customers save valuable development time and deploy solutions more quickly. For more information on pricing and scheduling, contact Matrox Sales.
Matrox Design Assistant X maintenance program
Matrox Design Assistant X users have access to a Maintenance Program, renewable on a yearly basis. This maintenance program entitles registered users to free software updates and entry-level technical support from Matrox Imaging, as well as access to Matrox Vision Academy.
For more information, please refer to the Matrox Imaging Software Maintenance Programs.